QIs the first consultation free?
Yes. Your first consultation (up to 30 minutes) is free. Please feel free to contact us.
QCan I consult you in English? Our parent company is overseas.
Yes. We handle consultations in English and communicate directly with your overseas parent company in English.
QI live outside Japan. Can I still use your services?
Yes. We work smoothly across time zones by email, online meetings, LINE and WhatsApp. We can also act as your tax agent (nozei kanrinin).
QCan you handle cross-border transactions?
Yes. We have hands-on experience in China and Mexico, and our advice reflects local practice and business customs you will not find in textbooks.
QDo you work with both corporations and sole proprietors?
Yes, both. We offer plans that fit your needs regardless of business size or industry.
QCan I ask you to prepare just my individual tax return?
Yes. We also handle one-off returns, such as when you need to file after selling property, or refund claims for non-residents.
QDo you only work with clients in Kawasaki?
No. We serve clients throughout Japan, mainly in Kanagawa and Tokyo, through face-to-face meetings, online meetings, phone, email and LINE.
QDo you support cloud accounting such as freee or Money Forward?
Yes. We mainly use freee and Yayoi Accounting Online, but we are as flexible as possible to suit your preferences.
QHow can I consult you?
In person, by online meeting, phone, email, LINE or WhatsApp — whichever is most convenient for you.
QWill staff handle my work?
As a rule, the founder handles all work personally. Depending on the matter, we may work with other professionals, all of whom have ample experience and a strong track record.
QHow are your fees determined?
As described in “How We Work,” we always meet with you first and provide a quotation. The contract and service begin only after you are satisfied.
QHow do we exchange documents and data?
We decide together with you. Common methods are uploading directly to the accounting system, sharing via cloud storage, sending by email, or mailing paper documents.
QCan I switch to you from my current tax accountant?
Yes. We prepare a list of the documents we need and make sure nothing is missed in the handover.
QHow should I prepare documents for an inheritance tax return?
We first meet to understand the whole estate, then guide you in detail on which documents are needed, when to collect them and how to obtain them.
